01
Automated requests
QR codes on invoices. Post-job SMS triggered from Heist Labs. Email backup for older customers. Review velocity stays steady.
Reputation · Service
Every job — a 5-star review.
Review automation that fires the moment a job is done. Response templates that sound human. Cross-platform monitoring so you never miss a Yelp surprise.
02
Human responses
Templates pre-written for 5-star, 4-star, and the 1-star surprise. Craig reviews tone before anything goes live.
03
Cross-platform monitoring
Google, Yelp, Facebook, Angi, BBB, plus trade-specific sites. We catch the bad review before your prospects do.
Deep dive
How we run it
What you'll see in 90 days
- 4–8 new Google reviews per month (varies by job volume).
- 100% response rate, under 24 hours.
- Yelp, Facebook, Angi, BBB all monitored — alerts to Craig and your team the moment a review lands.
- Negative-review playbook if anything goes sideways. Defuse, document, decide.
Why it matters
Reviews are the #2 ranking factor for the local pack after proximity. They're also the #1 trust signal for the prospect Googling you 60 seconds before they call. Two birds, one engine.
The Heist Way
Ready to plant your flag?
15-minute call. No pitch deck. No pressure.